In the Eye of the Storm: A Marina Manager's Perspective When Faced With a Direct Eye Wall Hit

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When the eye of the hurricane is headed straight for your marina, how would you react? Are you prepared? This presentation captures the emotional accounts of two Florida marina management teams. One took a direct hit from Hurricane Irma's eye wall. One was planning for a direct hit from Hurricane Maria in Marathon, FL. Experience the accounts of the pre-planning and scramble to prepare for what looked to be a Category 5 storm, the recovery efforts, and lessons learned on the importance of teamwork and a solid preparedness plan.

Speakers: Daniel High, CMM, Rose Marina, Marco Island and Susan Prichard, General Manager, Marathon Marina

Dan High - Rose Marina General Manager

Daniel High, CMM, General Manager, Rose Marina, Marco Island, FL

Daniel High has been on the front lines of Marina Operations since 2010 when he joined his wife’s family business in Southwest Florida.  Working his way up from the shrimp tanks and the fuel docks, Dan has worked in every department his historic, fifty one year old marina has to offer; boat sales, service, rentals, dry storage, dockage, ship store, fuel, live bait and special events.  Other than attaining the IMI designation of CMM, Dan’s greatest professional achievement to date was planning and overseeing to completion, a four year, 10 million dollar marina renovation, just in time for a direct hit from Hurricane Irma.  Dan and his facility passed the test of Irma and today Rose Marina’s design and operations are a template for others in the Florida Marine Industry.  Prior to joining the Rose Marina family Dan was on the front lines in America's toughest neighborhoods as a Firefighter/Paramedic in West Baltimore City, MD.  It was in his former life Dan realized the importance of recreation, hospitality and ecotourism as a real coping mechanism for many people with stressful careers.  Dan received a Bachelors of Science from Virginia Tech in 1997 and resides on Marco Island with his wife and two children.