Manages the daily operations of all City marinas, such as Miamarina at Bayside, with high transient activity, Dinner Key, Dinner Key Mooring Field, Marine Stadium Marina, and any other marina facilities.
Directs the care and maintenance of marinas, dockage facilities and equipment. Supervises Marina operations, programs, staff and facilities to obtain optimum berth or property occupancy rates.
Meets established quality standards for all marina related operations; ensures the recognized standards are maintained and that quality and delivery commitments are met.
Develops, implements and reports on the annual marina business plan including all marina operating budgets, marketing plans, customer service improvements programs, staffing plan, etc.
Ensures effective control of revenues, expenses and operating results, and takes corrective action to guarantee achievement of marina operating objectives.
Provides detailed monthly and annual reports on all marina business activities, financial results and key statistical data.
Responds to information requested by internal and external auditors.
Develops and/or participates in the development of capital improvement projects, to ensure all property and assets are maintained, monitored and presented in a manner that is in keeping with the marina standards including but not limited to, budget preparation, procurement and administration of said projects, at City marinas.
Develops and implements a billing and collections system; establishes rental rate structures in response to changes in demand patterns.
Develops and implements a strategic and aggressive marketing campaign to attract tourist, organized groups and the general public to utilize the facilities to ensure continued business growth.
Assist in identifying applying, and monitoring the process for grant opportunities for City Marine Facilities.
Promotes harmonious and equitable relationships between marina user groups and the City of Miami.
Implement and maintains system and processes that effective provide all marina customers tenants and contractors with the highest level of professionalism and customer service.
Serves as the department liaison to various City Boards including the Waterfront Advisory Board and Bond Oversight Board.
Ensures that proper written records are maintained on Marina activities, accidents, revenues, deposits, insurance requirements, etc.
Ensures Marina policies, rules and regulations, ordinances and City procedures are followed.
Ensures a safe working environment by developing a safety conscious program.
Ensures all property and assets are maintained, monitored and presented in a manner that is in keeping with the marina standards.
Complies with rules and regulations from Federal, State and local regulatory agencies.
Researches private organizations and other municipal agencies in order to stay abreast of current trends, rates, and issues in marina operations.
Exercises general supervision over all marina personnel and operations; ensures that personnel are properly trained.
Manage all marina staff effectively and in accordance with all established HR polices. Carry out regular performance reviews and staff meetings.
Conforms to all marina policies and procedures, ensuring that all marina staff conduct their duties in the same manner.
Supervises the response to emergency situations. Attends meetings as needed.
Works in the City’s emergency operations office, as required.
Has a role in the administration of collective bargaining agreements and exercises judgment and discretion in their applications to bargaining unit employees.
Performs other related duties as required.