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Customer Satisfaction Index Reports |
Marinas are encouraged to compare their customer loyalty, service quality and facility quality.
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As part of it commitment to help marine service providers develop profitable, highly responsive, customer-focused organization, Survey Advantage and AMI have release their 2008 benchmarks for marinas and boatyards. This benchmark report tracks four key area: facility quality, marine service quality, customer service, and boater loyalty.
Member Rate: $49.00 Non-Member Rate: $69.00
AMI Members must sign in to receive member rates. |
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