General Manager - Cottonwood Cove Resort&Marina
JOB SUMMARY
Lead Cottonwood Cove Resort & Marina through an exciting period of growth and transformation. We are seeking a dynamic General Manager with proven marina management experience and a strong record of building teams, driving business performance, and delivering exceptional guest experience. This role oversees a 200+ slip marina with boat rentals, a motel, RV and campground sites, retail and restaurant operations, and plays a key leadership role in a $12 million resort renovation program. Leading a team of 30+ employees, the GM directs daily operations, marketing, financial performance, staff development, facility and marina maintenance, and environmental compliance. Working closely with the GSI redevelopment team, general contractors, and the National Park Service, the GM helps bring renovation projects to completion while fulfilling concession lease requirements and compliance deliverables. This is an opportunity to shape the resort’s future, strengthen its operations, and lead a team committed to outstanding guest service and long-term success.
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Position: |
General Manager - Cottonwood Cove Resort&Marina |
| Organization: |
Guest Services Inc |
| Location: |
Searchlight, NV
United States
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| Salary: |
$95k+ |
| Posting Start Date: |
10/20/2026 |
| Date Posted: |
10/20/2026 |
| Requirements |
ESSENTIAL FUNCTIONS
- Works closely with the GSI redevelopment team, general contractors, and the National Park Service to oversee and implement $12 million in resort and marina renovation projects, coordinate project schedules, and ensure compliance with NPS requirements and concession lease obligations.
- Marina management experience applies to overseeing safe and efficient marina operations, maximizing revenue, and ensuring guest satisfaction.
- Evaluates business performance and key operating indicators to identify challenges and opportunities; develops and executes marketing and operational plans that support company initiatives, drives growth across all sections, and achieve financial and operational goals.
- Establishes operational goals, organizational structure, and clear responsibilities; prioritizes initiatives, communicates expectations, delegates effectively, and coaches the management team to achieve results.
- Oversee daily property operations to meet financial goals and ensure compliance with GSI policies, concession contract obligations, environmental requirements, and quality standards.
- Oversees staff scheduling, training, and performance management, including disciplinary actions as needed.
- Supports recruitment and onboarding and ensures completion of required new hire paperwork, Workday entries, and accurate weekly payroll processing.
- Develops and implements preventive maintenance programs for facilities, marina infrastructure, and equipment; ensures the cleanliness, safety, and proper working condition of facilities, equipment, and grounds.
- Oversees slip and lot rentals, ensuring accurate billing, timely revenue collection, and follow-up on past-due accounts.
- Responds to guest inquiries received by phone, online, and through surveys; resolves complaints promptly and professionally.
- Leads operations through unusual events and disruptions; promptly communicates incidents and concerns to the Director of Operations and key stakeholders. Ensures comprehensive incident reporting and trains staff in documentation, fact gathering, and reporting procedures.
- Ensures accurate and timely financial and operating reporting, including daily reports, weekly reports, and month-end operating statements; verifies invoices and billing and resolves discrepancies.
- Is accountable for the development and execution of the annual budget.
- Oversees stock, inventory control, and visual merchandising across food and beverage and retail operations to maintain accuracy, minimize shrink, drive sales, and meet GSI standards.
MUST BE ABLE TO OBTAIN THE FOLLOWING
- Nevada Liquor License
- First Aid and CPR Certification
- Nevada driver's license
- Ability to learn and develop new skills with the aim of acquiring specific certifications in the environmental and marina industries.
SKILL AND KNOWLEDGE REQUIREMENTS INCLUDE
- Bachelor’s degree or higher in a business, hospitality, or related field preferred.
- Marina and/or construction related experience preferred.
- Experience analyzing financial reports.
- Demonstrated talent for interacting with a wide variety of people in interpersonal, administrative, telephone, email, and meeting environments.
- Ability to effectively organize and coordinate multiple priorities while problem solving under time constraints.
- Computer proficiency with Microsoft Office including Outlook and Excel.
- Knowledge of Workday or similar HCM, ERP, and financial management programs a plus.
- Able to drive during the day and night.
- GM is expected to live on site during workdays, holidays, and special events. On-site housing is provided.
PHYSICAL AND MENTAL REQUIREMENTS
- Ability to swim or willingness to wear a personal flotation device while on duty.
- Moving about on foot to accomplish tasks, particularly frequent movements from place to place within the unit. Bend, lift, carry, reach/extend arms and hands above shoulder height frequently, or otherwise move in a constantly changing environment.
- Lift, carry, and push up to 25 lbs. occasionally.
- Ability to stand for the entire workday and climb steps regularly.
- Withstand temperature extremes when working outdoors.
- Reading and writing work-related documents in English.
- Speech recognition and clarity, including the ability to understand the speech of vendors, drivers and co-workers and the ability
to speak clearly so that you can be understood by same in English.
- Constantly communicate and receive verbal communication with other employees in fast-paced environments.
- Physical presence at the job site is essential to perform job duties.
- Ability to travel between different units within the park.
EQUIPMENT USED
- Typical office equipment including but not limited to:computers, phone systems, copiers, scanners.
- Cleaning Supplies, Construction and Groundskeeping Tools
- Required Personal Protective Equipment (PPE) used as needed.
NOTE: Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. |
| Status: |
This listing expires on: 11/19/2026 |
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